Return Policy

1. 30-Day Guarantee Take your time to test it

We want you to love your typing experience. If you are not completely satisfied with your smartphone, you can return it within 30 days of the delivery date for a full refund or exchange.

2. Device Condition Keep it like new

To be eligible for a full refund, the device must be returned in pristine, like-new condition. It must include all original packaging, cables, chargers, and manuals. Devices with scratches, dents, or signs of heavy use may be subject to a restocking fee.

3. Starting a Return Simple and hassle-free

To initiate a return, log into your account portal or contact our support team to request a Return Merchandise Authorization (RMA) number. We will provide a prepaid shipping label for your convenience.

4. Processing Refunds When to expect your money

Once we receive and inspect your returned device, we will process your refund within 3 to 5 business days. The funds will be credited back to your original payment method. Depending on your bank, it may take an additional few days to appear on your statement.

5. Non-Returnable Items What isn't covered

Please note that final sale items, custom-engraved devices, and third-party accessories purchased alongside the phone are not eligible for returns unless they arrive defective or damaged.